A guest blog post by Tony Kirsch, Senior Manager of International Business Development at ARI Registry Services. ARI is a partner of NetNames in the new gTLD service. Tony previews his upcoming presentation for the Digital Marketing & gTLD Strategy Congress on why your TLD strategy is paramount to making or breaking your .brand.
“By failing to prepare, you are preparing to fail.”― Benjamin Franklin
With the first new TLDs slated to be delegated in only a matter of weeks, effective development of your TLD strategy is your most important asset to guide you on the path to the successful implementation of your .brand.
Your strategy will be the most significant weapon in your Top-Level Domain arsenal to drive the launch of your .brand, and you’ll only get there with preparation and engagement. For the vast majority of .brand applicants, ICANN have recently informed you that you have passed your application. You’ve come this far. Now it’s time to get the traction and key stakeholder buy-in that is required to justify the investment to date, and support the initiative into the future.
No matter the motivation for applying for your .brand TLD, effective use of your ‘slice of the Internet’ has the potential to be a significant competitive advantage… when activated and incorporated into your digital presence carefully and strategically.
So what is a .brand TLD strategy?
Your TLD strategy is fundamentally about integration; firstly within your organisation, secondly into your existing digital environment, and thirdly, with all of your external stakeholders.
Other new ‘generic’ TLDs (i.e. those available for sale) will be greenfield business – and in most cases have a significantly different value proposition to their target markets.
Large organisations on the other hand, have invested heavily in the development – both online and offline – of their brands over many years. Simply moving to a .brand without clear direction, and a reason for users to find your .brand compelling to try it, will result in the rapid and public death of your .brand.
Remember that Internet users, even the most innovative ones, are not all that forgiving. Your TLD strategy should demonstrate immediate reward and give them incentive to follow you in your .brand TLD journey.
If you’ve read this far, it’s because you recognise you are part of a bigger movement.
As a .brand applicant, you are trailblazing the frontier of a new Internet and the whole world is watching. Your individual success adds to the collective success of the new TLD program, and your participation in this evolution means our shared responsibility to get it right rests heavily on strategy and execution. This will be the cornerstone of much of my presentation, in collaboration with NetNames and Philips, at the Digital Marketing and gTLD Strategy Congress in London next week.
One size fits all
I’ve had the pleasure of working with some of the world’s largest brands to deliver strategic guidance in recent months and the one consistent theme from the workshops I’ve been conducting is that there is no one-size-fits-all TLD strategy solution. As a .brand, you must recognise you need a tailored approach to activating your TLD in line with your corporate vision and success is all about tailoring your strategy to deliver on your specific needs.
Use momentum to build your TLD
As a .brand applicant, you will own your own piece of the Internet; this is your digital asset that separates you from your competitors and demonstrates to your customers that you are leaders in innovation. Drive the momentum of your launch activities to generate ambassadors of your .brand and invite them to join this historic movement.
Then, importantly, don’t get lazy after launch as it’s important to understand that launch success does not equate to ongoing success. Your .brand TLD strategy should have multiple stages of activation to continue breathing life into your .brand, and thus ensure it evolves into your future global digital footprint.
Are we there yet?
The distance between today and launch may seem miles away, but the horizon of this Internet evolution is right in front of us and I can assure you there is lots of work to be done. The key is engagement, education… oh, and a little bit of courage and passion too!
Written by Tony Kirsch, Senior Manager – International Business, ARI Registry Services
23 September 2013