1. This is the privacy policy of the NetNames Group (the "Privacy Policy"). This Privacy Policy applies to the following companies: NetNames Limited (UK), NetNames SAS (France), NN Sweden AB (Sweden), NetNames A/S (Denmark), NetNames Pty Ltd (Australia), Adicio Pte Ltd (Singapore), NetNames USA, Inc (USA), NetNames GmbH (Germany) and NetNames GmbH (Switzerland) (collectively “NetNames” or "We"). A list of each registered office can be found at the following link []

2. NetNames is a domain name registrar and registers domain names throughout the world in compliance with rules adopted by domain names regulatory entities.  Additionally, NetNames provides ancillary services such as the provision of SSL certificates and brand protection services.  The purpose of this Privacy Policy is to tell our clients (i.e. any legal entity contracting with us, hereinafter "You") how We process personal data (i.e. data about any identified or identifiable living person) in the course of the services We provide to fulfil our clients' orders. Your local NetNames office is the processor of your personal data.

3. This Privacy Policy only applies to personal data submitted by corporate customers of NetNames.


4. When You place an order for the registration of a domain name and/or when You correct or update registration information, You are required to provide information such as your first name, last name, postal address, fax number (where available), e-mail address and telephone number. All such information is mandatory to provide the service requested unless otherwise stated at the time. You shall also be required to provide the name, postal address, fax number (where available), e-mail address and telephone number of the technical, administrative and billing contacts associated with the domain name. Once the domain name has been registered, the registration agreement requires You to correct and update this information promptly.  Although such information is provided to NetNames by its corporate customers, it may contain personal data. 

5. Such provision of personal data is mandatory under the rules adopted by the Internet Corporation for Assigned Names and Numbers (“ICANN”) and/or local domain name registries, notably for publication in the applicable domain name WHOIS (a service offered by each domain name registry that allows users to check domain name registration details). In compliance with our obligations as a domain name registrar, We collect further mandatory data in relation to domain names including (1) the domain name (2) original creation date (3) expiration date and (4) the names of the primary and secondary name servers for the domain together with IP addresses. 

6. We also log other identifying details necessary for the provision of our services and to ensure We only act on your instructions, such as written communications, confirmations, modifications and any other related correspondence, payment source information, log files, billing records, other communications information such as source IP address, HTTP headers and other records concerning registration such as dates, times, zones and sessions. 

7. In providing related services to You, such as the provision of SSL Certificates or brand protection services, We may request additional information at the time of order so that We can successfully provide our services. 


8. The information You provide when registering a domain name is required to allow us to properly handle your domain name registration, administer your account, including notifying You about matters related to the domain name, such as renewal or updates and to provide other services that You have ordered from us.


9. NetNames might also use your personal data to offer You new services and for marketing purposes in line with applicable national laws. You can withdraw your consent for such usage for marketing purposes at any time with the consequence that NetNames will have to refrain from using your personal data for marketing purposes. Please address such withdrawal to: Data Officer, 25 Canada Square, Canary Wharf, London, E14 5LQ.


10. Security is a high priority for NetNames. We take industry standard reasonable precautions to protect personal data from loss, misuse, unauthorised access or disclosure, alteration or destruction.   


11. Your personal data is first disclosed to Ascio Technologies, Inc. Danmark – Filial af Ascio Technologies, Inc. USA, Danish CVR Number 25163532 (“Ascio”) with registered office at Arne Jacobsens Alle 15, 2300 Copenhagen S, Denmark.  Ascio is a domain name registrar accredited with ICANN and part of the NetNames Group.   The personal data is disclosed to Ascio to fulfil Your order.

12. In accordance with the requirements as a domain name registrar, We are required to disclose your information which may include personal data as follows:

(i)   WHOIS data is available to the public for free query-based access;

(ii)  We make domain related data, including communications with You, available to ICANN and domain name registries pursuant to their rules and regulations;

(iii) We escrow domain related data as often as is required to reputable third parties appointed by ICANN or domain registries; and

(iv) Third parties are able to access WHOIS data in bulk provided they agree, amongst other things, not to use them improperly such as for the transmission of unsolicited commercial email.

13. If You order SSL Certificates from NetNames, personal data may be disclosed to the SSL Certificate Authority.  Similarly, if You order additional products and services, this may require disclosure of personal data to additional third parties.  You shall be notified at the time of the order about the scope of any disclosure and the respective third parties.      


14. The disclosure of your personal data to ICANN and domain name registries involves the transfer of your personal data to entities located outside the European Economic Area (“EEA”) in order to perform the services. Information regarding which countries your personal data is transferred to will be included in the individual agreements for these registrations.  Likewise, SSL Certificate Authorities and other third parties may be located outside the EEA.   

15. NetNames would like to point out that the technical safety measures and data protection regulations in certain non-EU or non-EEA countries can fall short of safety measures and data protection regulations within the EU or the EEA and so the security or confidentiality of your personal data cannot be guaranteed as effectively as for equivalent data handling within the EU or EEA. When passing on personal data for purposes stated in this Privacy Policy, it might not be possible to ensure an adequate level of data protection within the meaning of Article 26 of the EU Data Protection Directive 95/46/EC.

16. By agreeing to this Privacy Policy You therefore explicitly consent to the transfer of your personal data to such non-EU or non-EEA countries although the level of data protection may be insufficient compared to the EU or EEA level. Should You refuse such transfer, We would not be able to provide You with the services You ordered.  


17. You are able to access, update and rectify your personal data at any time if it is or has become erroneous or out-of-date by contacting NetNames in writing and We will promptly act upon your instructions. You also have to right to oppose to the collection of your data and request for the deletion of your data by contacting NetNames in writing.


18. In providing personal data about other individuals (such as someone in whose name You are registering or the domain name’s technical or billing contacts) You represent that You have notified them of (i) the purposes for which information will be used (ii) the recipients of their personal data and (iii) how they can access and correct the information.  You further represent that You have obtained all necessary consents from them. 


19. From time to time, We shall update this Privacy Policy. You are advised to regularly check for updates. You will be notified of any amendments via e-mail and any continuation of services provided by NetNames for a time period longer than two (2) weeks shall constitute acceptance of the amended Privacy Policy.

20. If You have any queries concerning this Privacy Policy, please write to us at: Data Officer, 25 Canada Square, Canary Wharf, London, E14 5LQ or complete the form here.  

21. If You want to withdraw your consent to the data processing regulated by this Privacy Policy, please address your withdrawal to:  Data Officer, 25 Canada Square, Canary Wharf, London, E14 5LQ or complete the form here.